References

legal

Company name of the operating company : SAS VERMONT
Email contact@le-goyen.fr
Telephone : +33(0)2 98 70 08 88
Share capital : 71000,00 €
Individual VAT identification number : FR91452215643
Siret number : 45221564300019
Photo credit ©Iodée Studio / Elodie Gingast

RESPONSIBILITY

By accessing this site, you are informed that the use of the Internet requires compliance with a set of laws relating in particular to copyright and the Data Protection Act. SAS VERMONT and ELIOPHOT cannot be held liable for any errors or omissions, and the publisher also reserves the right to modify and update the data on the site at any time.

COPYRIGHT

In accordance with the French Intellectual Property Code, the reproduction for any use other than private use, the sale, distribution, publication, adaptation or communication, in whole or in part, of the data (presentation, layout of the website, photos, texts and illustrations protected by copyright) is strictly subject to the prior written authorisation of the rights holders mentioned above.

DATA PROTECTION

Any user who has submitted directly or indirectly nominative information has the right to access and rectify this information in accordance with Law No. 7817 of 6 January 1978 (Data Protection Act) by contacting the website administrator.

PROTECTION OF PERSONAL DATA

Identity of the data controller

The Website is published by the operating company whose contact details are provided above.
Access to the website and use of its content are subject to the terms of use described below.

Nature of personal data

The term «personal data» refers to any personal information that you may share with the operating company and that may enable the latter, directly or indirectly, to identify you as a natural person, for example when visiting a website, requesting information, booking a room or other services.

Personal data collected

You may be asked to provide your personal data when browsing the operating company's website.

The mandatory or optional nature of the information requested is indicated at the time of collection by an asterisk «*». Information marked with an asterisk is mandatory as it is essential for processing your various requests. Other information is intended to help us get to know you better and improve the services we offer you. It is therefore optional.

The operating company collects and processes your surname, first name, email address, billing address, telephone number, IP address, connection data and browsing data, your preferences and interests (non-smoking room, preferred room, type of stay, etc.), and your online reviews.

When is your personal data collected?

You browse the website (IP address and cookies) and view products or services;
You share your observations/comments with the operating company in certain sections, via questionnaires or contact forms, on the operating company's official social media pages;
You send an email to the operating company;
You subscribe to the newsletter mailing list;
You share a page or an offer by sending an email or via social media;
You complete a satisfaction questionnaire;
You request a quotation.

Data storage

The information collected is stored in our various booking systems on secure, SSL-certified databases.

This database includes: customer names, addresses, telephone numbers, job titles, company names and credit card details. We may also record other information such as your preferences regarding rooms, meals, drinks and other services, as well as your history of stays at our establishment.

Purpose of data collection by the operating company

Through the website, the operating company collects data about you that is strictly necessary for the following purposes:

In order to manage your enquiries and bookings, as well as any loyalty programmes;
To improve and personalise the services of the operating company in order to facilitate your browsing of the website;
To manage and monitor the entire customer relationship;
Manage subscriptions to news and promotional offers from the operating company (newsletter);
To manage all your access requests in accordance with current legislation;
Manage unpaid bills and disputes;
Manage applications for job vacancies at the operating company that have caught your attention, or any unsolicited applications;
Measuring quality and satisfaction.

If you do not provide the required information, your request cannot be processed.

Commitments of the operating company regarding personal data protection

Transparency and purpose:

No personal data is or will be collected without your knowledge. The optional or mandatory nature of the information to be provided to the operating company as part of the collection carried out on the website will be indicated to you in advance, via the presence of the «*» asterisk symbol. The operating company collects and processes your personal data solely for the purposes described in these Legal Notices.

Proportionality and relevance:

The operating company only collects and processes personal data that is necessary for the proper handling of your request or for the personalisation of the services offered to you.

Data storage time:

The operating company only retains your personal data for the period necessary for its processing in accordance with applicable law.

Security and confidentiality:

The operating company undertakes to take the necessary measures to guarantee the confidentiality of data and not to disclose it to unauthorised third parties.

We may be required to disclose your personal information to local authorities if required by law or as part of an investigation and in accordance with local regulations.

Like most websites, certain information is automatically recorded via a protocol. This information includes protocol addresses (IP addresses), the type of browser used, the internet service provider, the referring and final pages, the operating system, the date, the time and clickstream data.

Cookies do not record information provided by users during an online booking or when registering a customer account. Cookies identify your browser rather than you personally and cannot be used on their own to reveal your identity.

Respect for your rights:

You are informed of your rights to query, access, rectify and oppose for legitimate reasons, as well as your right to oppose commercial prospecting in accordance with the provisions of Law No. 78-17 of 6 January 1978.

Rights of access, rectification and objection:

In accordance with Law No. 78-17 of 6 January 1978 on Information Technology, Files and Civil Liberties, you have the right to access and rectify information concerning you upon written request.
You may also, for legitimate reasons, object to the processing of data concerning you.

To exercise any of these rights and obtain information about yourself, simply contact the operating company, whose contact details are available at the beginning of these Legal Notices.

COOKIES

When you visit the website, certain information relating to your device's browsing may be stored in files called «cookies» installed on your device, subject to the choices you have made regarding cookies, which you can change at any time.

A cookie is a small text file stored in a dedicated area of your device's hard drive when you visit an online service using your browser. It allows its issuer to identify the device on which it is stored during the cookie's period of validity or storage.

The cookies issued by the operating company are used for the purposes described below, during the period of validity of the cookie concerned, subject to your choices resulting from the settings of your browser software used when you visit the website, which you can change at any time.

Cookies from partner companies (third-party cookies) may be placed on your computer via the pages of the website.

Only the issuer of a cookie can read or modify the information contained therein.

Different types of cookies are used on the website, and they serve different purposes. Some are necessary for you to use the website.

Analytical cookies

These are cookies that enable the operating company to:

to generate statistics and various elements comprising the website (sections and content visited, browsing history) in order to improve the browsing experience offered;
to record the total number of advertisements displayed by it on its advertising spaces, to identify these advertisements, their number of displays, the number of clicks and browsing information.

Example of analytical cookies

_ga Analytics: recording of browsing data
__utm Analytics: recording of browsing data
_gac Campaign: recording of advertising campaign browsing data

Cookies and social media plug-ins (social buttons)

The operating company may include tools on the website for sharing content with other people or for letting other people know that you have viewed or given your opinion on content on our website. This is particularly the case with «Share» and «Like» buttons from social networks such as Facebook, Twitter, etc.

The operating company has no control over the process used by social networks to collect information.

Facebook Connect: logging in using your Facebook account
Facebook Social Graph: share the page on Facebook
Pinterest: share the page on Pinterest
LinkedIn: share the page on LinkedIn
Instagram: sharing the page on Instagram

Cookies and machine identifiers for the purpose of securing transactions

We inform you that when you place an order, the operating company, or its service providers acting on its behalf, may place cookies or collect information relating to your device, in particular information (technical security attributes) necessary for the recognition of equipment (computer, tablet or mobile phone) in order to enable the identification of your equipment for the purpose of securing transactions in your interest.

Advertising cookies

Advertising content (graphics, animations, videos, etc.) displayed in the advertising spaces of the operating company may contain cookies issued by third parties which, during the period of validity of the cookies, may count clicks and also offer you the most relevant advertisements based on your browsing behaviour, interests and preferences.

Refusing advertising cookies has no impact on the use of the website and will not stop advertising on the website or on the internet. It will only result in the display of advertising that does not take into account your interests or preferences.

These cookies mainly depend on advertising agencies. We cannot list them exhaustively:

AdWords: purchasing sponsored keywords displayed on Google
Facebook Custom Audience
targeted advertising: recording of browsing history

Advertising targeting

The website may contain cookies issued by third parties (advertising agencies and tools) and allow them, during the validity period of this cookie, to collect browsing data relating to devices connecting to our websites, but also to offer you advertising content that may correspond to your previous browsing on the website.

Under no circumstances does the collection of this data enable these service providers to identify you personally. Your surname, first name, username, postal address, email address and password will not be disclosed to third parties without your prior and explicit consent.

Your choices regarding cookies

There are several ways to manage cookies. Any settings you choose may affect your browsing experience and your access to certain services that require the use of cookies.

The choices available to you through your browser software

You can customise your web browser (Google Chrome, Internet Explorer, Mozilla Firefox, etc.) so that cookies are stored on your device or, conversely, rejected.

Refusal of cookies

If you refuse to accept cookies, certain features, such as identification/connection to your personal space and personalisation of your browsing (choice of preferred language, for example), will no longer be available.

The operating company accepts no responsibility for the consequences of the impaired functioning of its services and features due to the refusal of cookies.

How to exercise your choices, depending on the browser you use?

Each browser has different settings for managing cookies and your choices. These are described in your browser's help menu, which will enable you to find out how to change your cookie preferences.

For Internet Explorer™:

https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies
or

In Internet Explorer, click the Tools button, then click Internet Options. On the General tab, under Browsing history, click Settings. Click the Show Files button. Click the Name column header to sort all files alphabetically, then browse the list until you see files beginning with the prefix «Cookie» (all cookies have this prefix and usually contain the name of the website that created the cookie). Select the cookie(s) containing the name of the operating company and delete them. Close the window containing the list of files, then click OK twice to return to Internet Explorer.

For Safari™:

https://support.apple.com/?path=Safari/3.0/fr/9277.html
Or
In your browser, select the Edit menu > Preferences. Click on Security. Click on Show Cookies. Select the cookies that contain the name of the operating company and click on Delete or Delete All. After deleting the cookies, click on Done.

For Chrome™:

https://support.google.com/chrome/answer/95647?hl=fr&hlrm=en
Or
Open Google Chrome. In the browser toolbar, click More. Place your cursor over More tools, then click Clear browsing data. In the «Clear browsing data» window, tick the boxes for Cookies and other site and plug-in data and Cached images and files. Use the menu at the top to select how much data you want to delete. Select From the beginning to delete everything. Click Clear browsing data.

For Firefox™:

https://support.mozilla.org/fr/kb/activer-desactiver-cookies-preferences
Or
Go to the «Tools» tab in your browser and select the «Options» menu. In the window that appears, select «Privacy» and click on «Delete specific cookies». Locate the files that contain the name of the operating company. Select them and delete them.

For more information about cookies

The operating company invites you to visit the CNIL website at the following address: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser

Referral to the Consumer Ombudsman

In accordance with Articles L. 616-1 and R. 111-1 6° of the Consumer Code, the customer has the right to refer the matter to the Tourism and Travel Mediator, whose contact details are currently as follows:
Tourism and Travel Ombudsman,
MTV Mediation Tourism Travel
PO Box 80 303
75823 Paris Cedex 17